Window film customer service · warranty, repairs & add-on work
We installed it. We stand behind it.
Broken glass on a filmed window, a question about your warranty, more film for a new wing, or a maintenance visit — tell us here and a real person replies within one business day. Emergencies: call 866.EPIC.117.
Service request
What to expect
- Reply within one business day
- Photos help — email them to sales@epiccos.com after you submit
- Warranty work is scheduled by an Epic-certified crew, never a subcontractor
- Film maintenance agreements available for districts and portfolios
Care instructions
Wait 30 days after install before cleaning. Use a soft cloth or squeegee with mild soap and water or ammonia-free glass cleaner. No abrasives, no razor blades.
Installations done right…every time
Need something new, not a repair?
Request a free assessment for the next building.