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Window film customer service · warranty, repairs & add-on work

We installed it. We stand behind it.

Broken glass on a filmed window, a question about your warranty, more film for a new wing, or a maintenance visit — tell us here and a real person replies within one business day. Emergencies: call 866.EPIC.117.

Service request

What to expect

  • Reply within one business day
  • Photos help — email them to sales@epiccos.com after you submit
  • Warranty work is scheduled by an Epic-certified crew, never a subcontractor
  • Film maintenance agreements available for districts and portfolios

Care instructions

Wait 30 days after install before cleaning. Use a soft cloth or squeegee with mild soap and water or ammonia-free glass cleaner. No abrasives, no razor blades.

Call 866.EPIC.117 Get a Free Assessment